Privacy Policy

Last Updated: January 1, 2025

At Atlanta Electrical Pros, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our electrical services or visit our website.

Information We Collect

We may collect the following types of information when you contact us or use our services:

Personal Information

  • Name and contact information (phone number, email address, mailing address)
  • Property address where electrical services are needed
  • Service details and appointment scheduling information
  • Payment information for completed services

Service Information

  • Details about electrical work performed
  • Photos related to electrical installations or repairs
  • Service history and maintenance records
  • Emergency service requests and response details

How We Use Your Information

We use your information for the following purposes:

  • Providing professional electrical services and customer support
  • Scheduling appointments and coordinating service calls
  • Processing payments for completed electrical work
  • Communicating about services, appointments, and follow-up care
  • Maintaining service records for warranty and safety purposes
  • Complying with legal and regulatory requirements
  • Improving our electrical services and customer experience

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted contractors or suppliers who assist in providing electrical services
  • Legal Requirements: When required by law, regulation, or legal process
  • Safety and Emergency: To protect the safety of our customers, employees, or the public
  • Business Operations: With professional advisors such as lawyers, accountants, or insurance providers

Data Security

We implement appropriate security measures to protect your personal information:

  • Secure storage of customer information and service records
  • Limited access to personal information on a need-to-know basis
  • Regular training of employees on privacy and security practices
  • Secure disposal of documents containing personal information
  • Protection against unauthorized access, alteration, or disclosure

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request information about what personal data we have about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Communication Preferences: Opt out of non-essential communications
  • Service Records: Access your electrical service history and records

Retention of Information

We retain your personal information for as long as necessary to:

  • Provide ongoing electrical services and customer support
  • Maintain service records for warranty purposes
  • Comply with legal and regulatory requirements
  • Resolve any disputes or issues related to our services
  • Meet professional licensing and insurance requirements

Contact Information for Electrical Services

For questions about our electrical services or to schedule an appointment, contact us at:

  • Phone: 404-777-5187 (Available 24/7 for emergencies)
  • Service Area: Atlanta Metro Area
  • Services: Emergency electrical, repairs, installations, panel upgrades

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on our website and update the "Last Updated" date. For significant changes, we may provide additional notice to our customers.

Professional Licensing and Compliance

Atlanta Electrical Pros is a licensed electrical contractor serving the Atlanta Metro Area. We maintain all required professional licenses and insurance coverage. Our privacy practices comply with applicable laws and professional standards for electrical contractors.